Reviews

  • Thank you again for a really memorable trip!

    A review of Luosto - Lapland Taster Week by Stuart and Lynne Smith
    15 January 2017

    We thoroughly enjoyed all of the activities whilst we were in Luosto. A great week of varying activities. We would like to say thank you to all of the team at Artisan we had a really enjoyable holiday. A special thank you goes out to the amazing Greta who was truly brilliant! From the moment that we arrived Greta did everything she possibly could to ensure that we had a great experience. She was
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    very friendly and extremely helpful even spending the time to look into additional activities like ice climbing, she even introduced us to a colleague who had previously ice climbed so that we could gain more details. Nothing was ever too much trouble and we would say that she is a great asset to your company. Please send her our regards. Thank you again for a really memorable trip!
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  • I've come back feeling very humbled...

    A review of Jeris and Harriniva - Winter Adventure by Tracey Collen
    13 January 2017

    I've come back feeling very humbled by the whole experience. I'm finding it very hard to think about the holiday without crying as it literally was magical and surreal. This was effectively a package holiday without the package holiday rubbish i.e. on the bus, off the bus, here's a tree, here's another. The itinerary was spot on, accurate and thoughtful. Our group were amazing, all like-minded,
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    similar ages, with similar aged children (twenties). VERY, very well done and thank you. Northern lights on New Year’s eve in full flow, with champagne and fireworks, stood on a frozen lake - and as for the huskies!!!! I'm going to book a warm adventure now. Thank you so much.
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  • Absolutely no faults at all

    A review of Jeris - Winter Cottage Escape by Malcolm and Rhian Sharp
    08 January 2017

    Everything about this holiday was planned expertly, from the information in "my account" to flights, pick-ups, hotel, trips, activities - absolutely everything went to plan and we knew exactly when and where we had to be at any time - absolutely no faults at all. I cannot reiterate how professional and organised everything was. Our guide, for the week Darren, was superb - very knowledgeable, and
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    guided us through all activities with full health and safety briefings, etc. Your representative at the resort, Katrina was also superb and available if required.
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  • Fantastic from start to finish

    A review of Jeris and Harriniva - Winter Adventure by Natalie Nixon and Luke Barton
    08 January 2017

    Our holiday was fantastic from start to finish, we didn't want it to end. The husky safari was magical and the overnight stay in the wilderness cabin really helped our group to connect. The snowmobiling was exhilarating and you really got to tour around the countryside, just amazing. It was all pretty perfect to be honest. We are planning to rebook for next year.

  • Luosto is the perfect location

    A review of Luosto - Log Cabin Taster Week by Connie Glover and Claire Brunnen
    08 January 2017

    From start to finish our experience with Artisan was great. They were more than helpful at every step of the way and provided excellent customer service. The online trip document service is an extremely efficient way to deliver information. The holiday itself was incredible. Everything ran smoothly and without any hitches. From the moment we landed and were collected from the airport we knew
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    this holiday was going to be one to remember. We stayed in one of the Log Cabins which just added to the magic of the holiday. It gave us more space and was set in beautiful surroundings. Greta who met us at the hotel was an excellent host and representative of Artisan. She was really welcoming and was on hand whenever we needed her to answer questions or just to have a friendly chat. We can't speak highly enough of her, she is a real asset to your team. The activities were extremely well organised, so much fun and gave us a real taste of life in Lapland. Having cold weather gear provided for the week also took the hassle out of preparing for the holiday. We were so warm and snug. We would highly recommend the husky safari, which was truly brilliant, the snowshoeing at night time which was a real adventure and snowmobiling is a must for anyone looking for that adrenaline rush. The reindeer provided us with much entertainment due to their antics and misbehaviour.... all the guides were very friendly and knowledgeable and seemed genuinely happy to be taking us out on trips! For those looking for a break from reality, peace and quiet in stunning scenery and some unforgettable activities, Luosto is the perfect location. We would definitely recommend Artisan to others and hope to use you again.
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  • Perfect holiday!

    A review of Torassieppi - Tailor Made by Brittas Osthaus and Ian Hocking
    08 January 2017

    Thank you for organising the perfect holiday! Everything was great: the accommodation, the food, the location, the activities, and everybody working there, from the rep to the guides.

  • A unique trip and a great experience

    A review of Harriniva - Five-Day Husky Safari by Deidre Ahern
    08 January 2017

    A unique trip and a great experience. You will need a reliable head torch for outdoor and indoor. Mine went on the blink but luckily I had an extra one. Some cabins don't have electricity. Take lots of spare batteries - they don't last very long in the cold - better to have too many than not enough!

  • Couldn't have been better

    A review of Jeris and Harriniva - Tailor Made by Robert and Rita McClure
    03 January 2017

    Cabin was perfect, weather behaved according to script, excursions were well organised, food was great and staff were friendly and helpful. Couldn't have been better.

  • Brilliant holiday

    A review of Jeris - Winter Cottage Escape by Bethan Lewis and Christopher Bell
    02 January 2017

    Brilliant holiday - with the added bonus of seeing the Northern Lights on three occasions.

  • Fantastic holiday

    A review of Luosto - Tailor Made - Log Cabin by Julia Eason & Ian Hitchman
    29 December 2016

    Fantastic holiday, can not recommend enough. Huge thank you for all your help in advance, everything went very smoothly. Was really sad to come home but hope to be able to visit again in the future. The snowmobile tour of the fells was a fantastic trip for anyone interested in having a lengthy trip on snowmobiles. The trip was fantastic and the guides very good. Big thanks also should go to Greta
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    the local rep who was very friendly and helpful and a credit to your company.
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