Offer Terms and Conditions

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
  7. Offer is non-exchangeable.
  8. All offers are only valid on flight-inclusive holidays.
  9. There will be no cash alternative.
  10. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
  11. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
  13. Customer must be aged 18 or over to place a booking.
  14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  15. Our standard booking conditions and privacy policy apply.
  16. These terms and conditions are governed in accordance with the laws of England and Wales.
  17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Repeat Clients – Save 5%


Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our three brands (The Aurora ZoneArtisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

Free Upgrade to Funken Lodge - Worth £792 Per Couple - Summer Departures Only - Ends 31st July 2023

  • Offer applies to the following trip: Summer Arctic Wilderness of Spitsbergen (Trip Code: 5212)
  • Valid on departures between 01st June and 31st August 2023 only
  • Free upgrade to Funken Lodge (based on two sharing a double room)
  • Offer applies to bookings made between 18th April 2023 and 30th June 2023
  • This offer must be claimed at the time of booking and not later
  • This offer is subject to availability
  • This offer cannot be used in conjunction with any other offer
  • This offer applies to clients travelling from the UK only
  • Please quote 'FUNKEN LODGE UPGRADE' at the time of booking 

Save up to £100 per person - SELECT SUMMER DEPARTURES ONLY


Save up to £50 per person + 1 x Free Dinner - SELECT SUMMER DEPARTURES ONLY


Save up to £50 per person - Gozo Activity Short Break only

  • Offer is based on a per booking basis
  • Valid on the following summer trip: Activity Short Break (Trip Code 553)
  • Valid on July departures only
  • Offer valid on bookings made up to 31 July 2023
  • This offer must be claimed at the time of booking and not later
  • This offer is subject to availability
  • This offer cannot be used in conjunction with any other offer
  • This offer applies to clients travelling from the UK only
  • Please quote 'SUMMER2023' at the time of booking

WIN A CASE OF 12 BOTTLES OF RED OR WHITE WINE - BOOKINGS MADE FROM 18TH MAY 2023 - 31ST MAY 2023 - EXPIRED

  • Offer applies to all bookings made from 18th May-31st May 2023
  • Deposit must be paid
  • No cash or non-alcoholic alternative
  • Wine case is worth up to £115
  • The winner will be announced and contacted in the first of June 2023
  • Wine would be posted out to the winner by the 16th June 2023#This offer cannot be used in conjunction with any other offer
  • This offer applies to clients travelling from the UK only

Free Upgrade to Deluxe Room on all bookings made in April 2023 - EXPIRED

  • Offer applies to the following trip: Madeira - Landscapes Forged by Fire 
  • Valid on bookings made up to the 30th April 2023
  • This offer must be claimed at the time of booking and not later
  • This offer is subject to availability
  • This offer cannot be used in conjunction with any other offer
  • This offer applies to clients travelling from the UK only
  • Please quote 'MADEIRA UPGRADE' at the time of booking 

Save £50 per person on the 11th December 2022 departure date - EXPIRED

  • Offer applies to the following trip: Ranua - Tailor Made
  • Valid on 11th December 2022 departure dates only
  • Offer valid on bookings made after 02 November 2022
  • Offer includes £50 off per person
  • This offer must be claimed at the time of booking and not later
  • This offer is subject to availability
  • This offer cannot be used in conjunction with any other offer
  • This offer applies to clients travelling from the UK only
  • Please quote 'SAVE50PP' at the time of booking 

 Free UK Airport Lounge Access – Azores Holiday – AITO Newsbites - EXPIRED

  • Offer applies to the following trips - A Volcanic Island Short Break (Brochure Code: 5552).
  • Valid on all bookings made after 21st March 2022.
  • Offer expires Friday 8th April 2022.
  • This offer must be claimed at the time of booking and not at a later date
  • Quote: 'FREE-LOUNGE-ACCESS' when booking.
  • This offer is subject to availability.
  • This offer cannot be used in conjunction with any other offer.
  • This offer is valid for the first 10 people to claim the offer.
  • This offer provides one complimentary visit to a UK airport departure lounge for each person listed on the booking.
  • This offer is valid for passengers travelling from the UK only.

  • Inspiring 

    All-encompassing itineraries

    Bucket list experiences in extraordinary destinations

    Highlights on and off the beaten track

    Authentic travel experiences with a discrete safety net

  • Expert Knowledge

    Your shortcut to the very best holiday

    Advice and guidance every step of the way

    Expertly designed itineraries

    The very best guides with exceptional local knowledge

  • Independent

    Personal, hands-on service

    Proudly independent; family-owned and run

    Fair and sustainable work ethos

    Long-established local partnerships

  • Trusted 

    ATOL and ABTA Financial protection available

    Over 20 years experience

    Our customers rate us 4.9/5 stars

    Responsible relationships